1. INTRODUCTION

This Privacy Policy explains how Palgae collects, uses, and protects your personal data. In compliance with the European Union General Data Protection Regulation (GDPR), we aim to provide transparency regarding your rights and choices concerning the processing of your data.

 

2. PERSONAL DATA WE COLLECT

Palgae may collect the following types of personal data:

• Name, surname, email address, phone number

• IP address, device information, cookies, and usage data

• Order details and payment information (processed via payment providers)

• Customer support and communication records

 

3. PURPOSE OF DATA PROCESSING

Your personal data may be used for the following purposes:

• To provide, improve, and manage our services

• To process orders and provide customer support

• To analyze website performance and enhance user experience

• To comply with legal obligations and prevent fraud

• To conduct marketing and advertising activities (with your consent)

 

4. COOKIES & ADVERTISING TECHNOLOGIES

Palgae uses cookies and similar tracking technologies to enhance user experience and support marketing activities. Cookies fall into the following categories:

• Essential Cookies: Necessary for the basic functionality of our website.

• Analytics & Performance Cookies: Used to analyze website traffic and measure performance.

• Advertising & Targeting Cookies: Used to personalize ads based on user preferences and may be shared with third-party advertising providers.

Users can manage their cookie preferences and update their choices at any time using the Cookie Management tool on our website.

 

5. SHARING OF PERSONAL DATA

We may share your personal data with third parties under the following circumstances:

• When required by legal obligations or authorities

• With business partners who assist in delivering our services (e.g., payment processors, logistics providers)

• With third-party analytics, marketing, and advertising service providers (e.g., Google, Meta)

 

6. DATA RETENTION PERIOD

Your personal data is retained only for as long as necessary to fulfill the intended purposes. In cases where legal obligations require, data may be stored for extended periods.

 

7. USER RIGHTS

Under GDPR, you have the following rights:

• Right to access your personal data

• Right to rectify inaccurate or incomplete data

• Right to request deletion of your personal data (right to be forgotten)

• Right to object to data processing

• Right to data portability

• Right to withdraw consent

To exercise your rights, please contact us at [email protected].

 

8. SECURITY MEASURES

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure.

 

9. UPDATES & CHANGES

This policy may be updated periodically. Please review it regularly for any changes.

Contact Information: 
Email: [email protected]

Last Updated: 03.19.2025